COVID-19 Limited Visitation Information

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Portage Manor Indoor & Outdoor Visitation 

Limited Visitation:

  • Limited visitation will take place on-site from 2p-6pm Monday-Friday, and 10a-2pm Saturday & Sunday. If you need a time outside of this set schedule please reach out to us and we will do our best to accommodate. To schedule a visitation please call Miriam at 574-272-9100 or send her an email at You may also use the request form here on the visitation tab.

Visitation Protocol During COVID-19: 

Portage Manor will begin limited indoor & outdoor visitation, if certain facility and community conditions exist.   (Leave of absences are still prohibited for now). This guidance pertains to all long-term care facilities licensed by ISDH- nursing homes and residential care facilities, or licensed assisted living. 


Visitation at Portage Manor: 

Limited visitation will be offered indoor & outdoor weather permitting  Tuesday, Wednesday, and Thursday from 2pm until 6pm and every other Saturday 10a-2pm 


Family/Friends will need an appointment.  To request an appointment we ask that you please go to our website: or email your request at or lastly call Portage Manor at 574-272-9100 and request to sign up for a visitation, schedules will be filled on a first come first serve bases.  Please be aware that our call volume is up and staff are attempting to take care of a lot of calls into the facility, please use email or website option 1st 


Visitation is set up in 20 minute increments, there is a longer time slot set up for dinner from 5p to 5:45pm.  Visitor has the option to bring food and can eat with resident ONLY if outside, indoor visitations cannot eat together per the local health department guidance.  However you can bring food for resident to eat after the visit in the dining room.   

No shared food example: sharing a bag of chips etc. 

Packages and items can be brought with you and received by the resident at the visit. (This is new) 

Visitors will have to check in at the greeting area (at the front door), temp taken, questionnaire completed, and all guidance from the Indiana State Department of Health followed.  See below for more details. 

Portage Manor Facility Criteria:  

There must be no new COVID cases that originated within the facility, including those involving residents or staff, within the last 14 days. New COVID admissions to a facility would not constitute a facility-onset COVID case.  

Adequate staff must be present to allow for personnel to help with the indoor & outdoor transition of residents, monitoring of visitation, and wiping down visitation areas after each family, partner or friendship visit.  

Facilities may establish additional guidelines as needed to ensure the safety of visitations and their facility’s operations. 

Portage Manor Facility Protocol: 

Resident visitors must be screened for signs and symptoms of COVID.  

Areas where visitors and residents sit must be wiped down between visitations using an approved antiviral disinfectant per St. Joseph County Health Department 

There must be adequate PPE to permit residents, if they are able to comply, to wear a face mask during visitation.  

Visitors must appropriately wear a face covering at all times.  

Outdoor & indoor visitation spaces must allow appropriate social distancing of at least 6 feet between visitors and loved ones.  

Facilities must provide alcohol-based hand rub to families visiting residents and demonstrate how to use it appropriately if necessary.  

Facilities may establish additional guidelines as needed to ensure the safety of visitations and their facility’s operations. 

Resident Criteria: Resident outdoor visitation should be prioritized for the following: 

Residents must have the ability to safely transition from their room to an outdoor visitation location.  

Residents who are able to should wear a face mask during visitation.  

Must stay in the designated facility locations. 

Prioritization for visitation should be for residents expressing feelings of loneliness. Loneliness can have deleterious consequences, including risk of depression, suicidal thoughts, aggressive behaviors, and anxiety.  

Visitor Criteria: Visitation is restricted to only those visitors who meet the following criteria: 

Must wear a face covering or mask during the entire visit. 

Must use alcohol-based hand rub before and after visitation.  

Must stay in designated facility locations. 

Visitation should be restricted to children 12 years of age or older. Visitors with children must be able to manage them, and children must be able to wear a face mask during the entire visitation. Special family circumstances warranting children under the age of 12 to visit must obtain approval.  

Must sign in and provide contact information. 

Must not have signs or symptoms of COVID-19; visitors must also attest to their COVID status ( testing results) and if they have had COVID-19, they must provide documentation (e.g., doctor’s note) that they no longer meet CDC criteria for transmission-based precautions. 

Visitors may provide food and beverage to the resident consistent with dietary considerations, but food should not be shared between residents and visitors. Eating with resident is restricted to outdoor visitation only. 

Weather: Visitations should occur only on days when there are weather warning that would put either visitors or residents at risk. Furthermore, visitation spaces must provide adequate protection from weather elements (e.g., shaded from the sun). 


Schedule a visit onsite:

Request an onsite visit