As part of the intake process for residents who have been brought into detention for a new arrest, residents are allowed one 5 minute phone call to their legal guardian.
A Parent/Guardian should set up an account with Inmate Solutions to be able to receive phone calls from residents. To set up this account, call 1 (800) 943-2189.
Regular phone calls are allowed per the resident’s level in detention.
Residents are allowed phone calls to telephone numbers that are approved by their Probation Officer.
Detention Staff will supervise all phone calls.
Phone Call Schedule
*All phone calls begin after 6:00 pm.
Level
Days
Level 2
Sunday & Wednesday
Level 3
Sunday, Wednesday, & Friday
Level 4
Sunday, Monday, Wednesday, & Friday
Mail
All correspondence must be mailed/delivered by the United States Postal Service directly to the resident at Juvenile Justice Center for safety reasons. Letters and/or packages that are not mailed through the United States Postal Office will not be accepted.
Incoming Mail
Resident may receive mail Monday-Friday
All mail is screened for security purposes.
Stamps and any contraband (including money, pictures containing nudity, gang promotion, or drug use) will be removed from the letter before it is given to the resident.
If you are sending mail to Residents, use the address: 1000 S. Michigan Street, South Bend, IN 46601
Outgoing Mail
Blank envelopes are distributed on Fridays and collected daily. Residents are provided with two envelopes per week.
Postage is provided by Detention.
Unused postage/envelopes may not be saved for future use.